Find the operating model or responsibility closest to yours, then see the actual workflow Voyager supports: the records involved, the handoffs it removes, the systems that can stay connected and the decisions that still require people.
Operating models
Configured for the work your business actually does.
An agency, a restaurant group and a sports club need different records, terms and workflows. Voyager configures the same system for each, so specialization never means a separate product or a second copy of your customers.
- Agency & client servicesClients, engagements, approvals, time, budget, profitability, portals and managed websites, from signed proposal to renewal.ProposalEngagementTime and budgetClient approvalInvoice and renewalHub addsEngagements · Client portals · Managed sites
- Professional servicesScoping, engagement letters, time and fee arrangements, utilization, knowledge and client portals for firms that sell expertise.ScopeEngagement letterTime and utilizationPartner reviewInvoiceHub addsFee arrangements · Credentials · Precedents
- Food service & multi-locationMenus, recipes, ingredient costing, staffing, catering, food safety, local delivery and performance compared across locations.RecipeIngredient costPurchasingShiftsLocation comparisonHub addsMenus and recipes · Allergens · Locations
- Sports & activitiesRegistration, eligibility, rosters, competitions, coaching, athlete development, facilities, travel and sponsorship for clubs and programs.RegistrationEligibilityRostersFixturesDevelopmentHub addsPrograms and seasons · Guardians · Rule packs
- Property, facilities & constructionPortfolios, projects, contractors, RFIs, inspections, maintenance and capital replacement, connected to finance and compliance.ApprovalProjectRFIs and inspectionsCost approvalsFacilitiesHub addsPortfolios · Work packages · Contractors
- Field operationsDispatch with real travel time, routes, crews, parts, site history, completion evidence and billing on completion.Work orderDispatch by drive timeOn routeCompletion evidenceBillingHub addsSites and assets · Territories · Tracking links
- Research & product developmentResearch workspaces, roadmap, backlog, releases and experiments, with customer signals linked to the decisions they inform.Customer signalHypothesisExperimentReleaseResultHub addsRoadmap and backlog · Experiments · Releases
- Real estate acquisitionSite discovery, underwriting, diligence, findings, closing readiness and handoff into development or operations.Site discoveryUnderwritingDiligenceGo/no-goClose and handoffHub addsTargets and sites · Diligence matrix · Underwriting cases
One Voyager underneathEvery model uses the same records and the same authority- Customers
- Work
- Money
- People
- Schedules
- Files
- Authority
- Intelligence
Hubs without silos
Different operations do not need different versions of the business.
A Hub adds domain terminology, records, workflows, policies, views, intelligence and setup where specialization changes the work. It uses the same data model and permission system as everything else, so a food-service location, its suppliers, its staff and its catering clients are the same records finance and marketing see.
Businesses whose scale is better measured by locations, teams, programs, facilities or participants, such as restaurant groups, sports clubs and property portfolios, get a custom quote rather than seat pricing.
By responsibility
Where teams often start, and what each connects to.
Each responsibility runs natively in Voyager or alongside the systems a team already uses. Whichever you start with, the next one inherits the context it built.
Grow
- SalesSales from first conversation to signed deal, and into delivery.
- MarketingMarketing from audience and offer through conversion, attribution and follow-up.
- CommerceCommerce, orders and fulfillment connected to the rest of the business.
- ResearchResearch that produces cited findings and real decisions.
Serve and deliver
- Customer serviceCustomer service with the whole customer in view.
- Inventory, supply chain & assetsInventory, supply chain, assets, fleet and production in one operating picture.
- ProcurementProcurement from request to receipt, with spend in view.
- IT service managementIT service management connected to people, assets and the business.
Money and governance
- Finance operationsFinance operations connected to the work that creates the money.
- LegalLegal matters, contracts and obligations connected to the business.
- Risk & complianceRisk, compliance, incidents and governance as part of daily operations.
- People & HRPeople operations from recruiting to offboarding, connected to the work.
Growth is not only sales
Every operating model also has to decide what to do next.
An agency deciding whether to package a repeated custom service, a restaurant group weighing a fourth location and a club considering a second indoor season all face the same question. Business Development Intelligence finds those opportunities in the evidence, tests them against capacity, cash and existing commitments, and brings the decision to the owner.
Business Development IntelligenceAcross Business and Personal
Travel & Explore
Travel is a shared capability. In business it appears in context as Business Travel, with company policy, budget and approval attached. In Personal it is Explore, for individuals, families and groups.
- Destination research, hotels, flights, rail, rental cars and ground transport
- Restaurants, activities and experiences
- Itineraries, travel documents and calendar integration
- Booking when authorized, within policy and budget
- Group and family coordination, with human travel-agency handoff where useful
We will match the first deployment to the way your business runs, connect only the systems it needs and define the authority boundary.