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Business operating and growth system

Business is messy.
Work doesn't have to be.

Talk to VoyagerSee how it works

Voyager is one connected business space for running and growing the business. It connects your customers, work, communications, schedules, money, people, operations and growth activity, understands what is happening across them, and acts within the authority you give it.

CockpitWednesday, September 16 · 12:45

4 items need your judgment. 23 routine items were handled within policy since 08:00. Aldercrest moved its go-live date; the revised plan is ready for approval.

Work14active
Approvals42 before 15:00
Waiting31 external
Capacity2h 40mopen before 17:00
Work queueEverything that currently needs action or judgment.
TypeWorkTimingAction
ApprovalRevised go-live commitmentAldercrest Logistics · ImplementationReview 15:00Approve
Follow-upAnswer Norhaven’s pricing clarificationNorhaven Foods · Proposal v4Due 18:00Open
ReviewSupplier renewal outside policy termsProcurement · Kestrel SupplyHeld by policyOpen
DecisionOnboarding path for 14 Lisbon startersPeople · Operations EMEABefore ThuOpen
TaskOverdue milestone invoice INV-20418Finance · Brightline Care · $48,200OverdueOpen

23 routine items handled automatically todayView activity

Inspector

Revised go-live commitment

Aldercrest Logistics · Implementation

ApprovalReview 15:00
What changed
Aldercrest moved go-live from Oct 7 to Oct 14 in an email to the account lead at 09:12.
Consequence
3 milestones shift one week. The Oct 7 field crew booking is released. The $120,000 milestone invoice moves with go-live.

Prepared by Voyager

  • Revised project plan 3 milestones
  • Client confirmation reply Draft
  • Crew and review schedule 2 changes

Evidence

Email · OutlookDeal · HubSpotPlan · VoyagerInvoice schedule

Client commitments require your approval. Internal schedule changes are within policy and apply once approved.

  • One business, one contextCustomers, work, money, schedules, people and operations are records of the same business, and Voyager treats them that way.
  • Run it and grow itVoyager keeps today's operation moving and brings management evidence-backed options for what to do next.
  • Starts with what you haveConnect the systems already in place, run capabilities natively in Voyager, or both.
  • Authority you defineYou decide what Voyager can handle, what needs approval, and what stays entirely in your hands.

01Why Voyager exists

Businesses do not operate in software categories.

Running a business crosses sales, delivery, money, people, suppliers, facilities, legal obligations and growth. Software split those functions into separate products, and integrations moved fragments between them. Separating the functions is the problem Voyager is designed to solve, so it starts from the operating reality of the business instead.

  • A major sale closes
    • Contracts
    • Delivery
    • Capacity
    • Staffing
    • Purchasing
    • Schedules
    • Cash flow
    • Invoicing
    • Support
  • A campaign works better than planned
    • Sales workload
    • Inventory
    • Staffing
    • Fulfillment
    • Service demand
    • Cash forecast
  • Critical equipment fails
    • Facilities
    • Field service
    • Assets
    • Schedules
    • Purchasing
    • Customers
    • Insurance
    • Margin
  • The business opens a new location
    • Research
    • Real estate
    • Legal
    • Finance
    • Construction
    • Procurement
    • Hiring
    • Marketing
    • Operations

These are ordinary business events. Voyager is built so the system does not go blind when work crosses a conventional software boundary.

02How it works

The state of the business becomes the next step.

Voyager keeps the records of the business connected, works out what a change means, checks the authority that applies, acts when it is allowed to and learns from what happens.

  1. Business truthPeople, customers, work, orders, schedules, money, assets, suppliers, contracts, risks and locations, as records of one business.
  2. Connected contextVoyager links those records and events, so a conversation, an invoice and a supplier delay can be read together.
  3. CoordinationIt works out what changed, who is waiting, what is blocked, what needs a decision and what should happen next.
  4. Authority gate: AuthorityYour policy decides what proceeds, what waits for approval and what stays with people.
  5. Action and learningAuthorized work is carried out natively or through connected systems, and the result becomes context for the next decision.

The result becomes context for the next decision

03Running the business

One change, followed to everything it touches.

A customer moves a go-live date in an email. Voyager reads it against the account, the rollout plan, the crew schedule and the invoice attached to the milestone, works out who has to decide, prepares every change together and carries out what policy allows.

Human decisions
1
Systems updated
4
Manual handoffs
0
How Voyager works

Organization, people and figures are illustrative.

  1. Reality09:12

    A customer changes a date in a system you already use.

    The email arrives in Outlook. Nobody forwards it, tags it or opens a ticket.

    DWDana WhitfieldAldercrest LogisticsOutlook

    “…we need to move go-live to October 14 so the warehouse teams can finish training. Can you confirm the revised plan?”

  2. Interpretation09:12

    Voyager connects it to everything it affects.

    The message is resolved against the account, the rollout plan, the schedule and the money attached to it.

    ChangedAldercrest rolloutGo-live Oct 7 → Oct 14
    • 3 milestones+7 days
    • Field crew · Oct 7Released
    • Milestone invoice$120,000 moves
    • Client reviewToday 15:00
  3. Attention09:13

    It decides who needs to act, and by when.

    The accountable owner gets one decision. Everyone else is informed, not interrupted.

    PRDecision ownerPriya RamanAccount owner · before the 15:00 reviewApproval
    InformedFOFNField operations, Finance · no action required
  4. Action09:14

    It prepares the work before anyone asks.

    Plan revision, client reply, crew change and invoice timing are drafted together as one decision package.

    Decision package4 prepared changes
    • Revised rollout plan3 milestones
    • Client confirmationDraft
    • Crew rebookingOct 14
    • Invoice milestone dateMoves with go-live
    Ready for approval
  5. Authority14:32

    A person decides what policy reserves for people.

    Client commitments need approval. The internal changes were already within policy and waited only for that decision.

    COM-04Client delivery commitmentsApproval
    OPS-11Internal schedule changesHandle
    PRApproved by Priya Raman · 14:32“Confirmed on call with Dana.”
  6. Execution14:32

    Voyager carries it out, across every system involved.

    Each action is recorded with who authorized it, why, and the evidence it relied on.

    1. 14:32:04Reply sent to Dana WhitfieldOutlook
    2. 14:32:05Deal close date updatedHubSpot
    3. 14:32:05Crew rebooked for Oct 14Schedule
    4. 14:32:06Milestone invoice movedFinance
  7. LearningNext time

    The outcome sharpens what happens next.

    Aldercrest’s date changes have twice preceded training requests. Voyager now proposes the training slot with the plan.

    Pattern notedGo-live changes → training request within 5 days · 2 of 2 times

04Growing the business

Work nobody created yet, found in the evidence.

Business Development Intelligence looks past the work already on the list. Here a facilities services company never asked for a new service. Voyager noticed the pattern across requests, margin and capacity, built the case, and brought the decision to the owner.

Domains consulted
6
Scenarios compared
3
Human decisions
2
Business Development Intelligence

Organization, people and figures are illustrative.

  1. SignalDay 0

    Nobody has asked for a plan. The business keeps asking the question anyway.

    Service requests, quotes and job records show the same after-hours request arriving again and again, handled as one-off work each time.

    SRService request #4471Corvel Clinics · 3 sitesRequests

    “Can your team do the quarterly HVAC service after 7pm again? Daytime visits disrupt patients.”

  2. PatternDay 0

    Voyager connects signals that live in different parts of the business.

    Demand sits in service requests, margin in finance, capacity in the schedule and account history in Relations. Together they point the same way.

    Opportunity hypothesisAfter-hours maintenance planFor multi-site accounts
    • 23 requests for after-hours maintenance90 days
    • One-off after-hours jobs41% margin
    • Evening technician capacity30% unused
    • Requests from existing multi-site accounts9 accounts
  3. EvidenceDay 2

    It tests the idea against the rest of the business before anyone commits to it.

    Customer conversations, competitor pricing, parts lead times, overtime cost and insurance terms are gathered with sources. One constraint surfaces that sales alone would have missed.

    Evidence gathered6 sources
    • Customer conversations12 mention after-hours
    • Overtime and parts costFinance, Procurement
    • Technician availabilityTue to Thu evenings
    • Insurance policy termsAfter-hours access excluded
    Constraint: insurance rider needed before launch
  4. Business caseDay 6

    Scenarios, assumptions and uncertainty go into one decision package.

    Voyager compares a pilot with existing accounts, a wider launch with marketing, and doing nothing. Each shows its assumptions, its range and what it would change elsewhere.

    APilot with 4 existing accounts · 90 daysRecommended
    BLaunch to territory with a campaignCapacity risk
    CKeep quoting after-hours work one job at a timeBaseline
  5. ApprovalDay 8

    The owner decides. Voyager does not commit the company to a new service.

    The owner approves scenario A, holds B until the pilot reports, and asks finance to confirm the price. The insurance rider becomes a condition of launch.

    MOGo: scenario A · Marisol Ortega, owner“Pilot first. Revisit the campaign at 90 days.”
  6. ExecutionDay 9

    Approved work moves into the parts of the business that run it.

    The plan becomes a catalog item, proposals, a schedule template, a broker request and a measurement plan, each attached to the original business case.

    1. CatalogMaintenance plan added at approved priceLinked to case
    2. RelationsProposals drafted for 4 accountsLinked to case
    3. ScheduleEvening service template createdLinked to case
    4. RequestsInsurance rider sent to brokerLinked to case
  7. LearningDay 98

    Voyager compares what was expected with what happened.

    Three of four accounts signed, as the case assumed. Margin came in lower because parts cost more after hours. Voyager recommends a price change before scenario B is reconsidered.

    Thesis against actualAccounts signed 3 of 3 expected · margin 36% against 38% assumed · parts cost +9%

05Why the breadth exists

A decision in one part of the business lands in the others.

A system cannot help decide where the business should go next if it only understands one department. Voyager covers growth and operations on the same people, customers, work, money and authority, so each area can see what it affects. Use the parts your business needs; the connections are there either way.

Opportunities and needed changes found in the evidence, then developed into decisions.

Business development

Voyager notices

  • Repeated requests the business has no offer for
  • Margin, demand or capacity moving in one direction
  • Markets, locations, partners or acquisition candidates worth a look

Voyager moves

  • Builds candidate initiatives with evidence and sources
  • Compares scenarios, including doing nothing
  • Drafts the business case, plan and success measures
Consequences it follows into
  • Finance
  • Capacity
  • Suppliers
  • Facilities
  • Legal
  • Marketing
Where authority stops

Go, no-go and investment decisions stay with the people who own them.

Native in Voyager
Opportunity pipeline, research workspaces, scenarios, business cases, approvals, launch tracking and thesis-versus-actual review
Also works with
Connected finance, CRM and file systems as evidence sources

Configured for how you operate

All capabilities

06Deployment architecture

Use Voyager across the systems you already have, or run those capabilities natively.

Voyager runs these capabilities natively and works across the systems you already have. Use either, or both, for as long as it suits you: each connection adds context Voyager understands and a channel it can act through, and any connected system can be replaced by Voyager's own capability when you choose.

Start without disruption. Voyager connects to the systems each team already uses and builds one operating context across them. Nothing is migrated to begin.

Systems you already use

Communication
  • Microsoft 365
  • Google Workspace
  • Slack
  • Zoom
Relationships
  • HubSpot
  • Pipedrive
Work
  • Asana
  • ClickUp
Files
  • Dropbox
  • Box
Finance
  • Stripe
  • QuickBooks Online
  • Xero
Automation
  • Zapier
  • Make

Voyager

Voyagerone operating context
01Operating context
  • People
  • Organizations
  • Work
  • Time
  • Commitments
  • Money
  • Files
  • Conversations
02Intelligence

What changed · what it affects · what matters now · what should happen next

03Authority

Policies · approvals · action context · audit history

04Native capabilities
  • Relations
  • Work
  • Schedule
  • Discuss
  • Vault
  • Finance ops
  • Campaigns
  • Service
  • Automation

People and action

People work in Voyager surfaces
  • Cockpit
  • Requests
  • Discuss
  • Schedule
  • Relations
  • Pulse
Voyager acts through connected systems

Replies, updates, bookings and records written back where teams already work.

Or executes natively

Capabilities you consolidate run inside Voyager with the same context and policies.

Each guide states the current implementation boundary. Implemented connectors still depend on provider authorization, credentials, tenant permissions, scopes and Voyager feature activation. Gmail remains subject to Google's API verification requirements. DocuSign, Dropbox Sign, QuickBooks Online and Xero pages document provider requirements but do not represent current direct adapters. Provider names do not imply endorsement or partnership.

Integration availability

07Authority

Voyager can understand far more than it is allowed to do.

You decide what Voyager can handle, what needs approval, and what stays entirely in your hands.

  • Understanding is not permission

    Voyager can see and prepare far more than it is allowed to execute. Authority is granted per action class, not implied by access.

  • Every action carries its context

    Consequential actions record who authorized them, why, the evidence used and how fresh it was, kept distinct from what the machine added.

  • Boundaries follow your organization

    Policies can differ by team, role, system, amount and counterparty, so a finance team and a field team can run under different rules.

Security and trust

Authority policy v14 · in effect

Commercial operations · EMEA

142 people6 connected systems
Action classVoyager may
Schedule and reschedule internal meetingsWorking hours · protected focus time respected
Send routine follow-ups to existing customersApproved templates and tone
Update CRM and project records from confirmed conversationsConnected systems · write scope granted
AOChange a client delivery commitmentApprover: Account owner
FLIssue credits or refunds up to $2,500Approver: Finance lead
CDQuote pricing outside the approved rangeApprover: Commercial director
Sign contracts or change legal termsAuthorized signatories only
Hiring, compensation and termination decisionsAlways decided by accountable people
3 handled within policy3 stop for approval2 reserved for people

Last change recorded 2 days ago by M. Chen: refund threshold raised to $2,500, with reason and prior value kept.

08Fit

The same system for one owner or a whole organization.

A smaller business is not a reduced version of a business. It needs the same functions, with fewer people running them. Voyager grows by adding people, functions and locations to the context that already exists, not by starting another implementation.

Solutions by operating modelEnterprise deploymentStart a security review
  1. One owner

    The person running the business works from one connected place instead of moving between separate tools.

  2. One operating team

    Light Users complete assigned work, update status and handle orders without the full environment.

  3. Several functions

    Sales, delivery, finance and operations share the same customers, commitments and money.

  4. Several locations

    Locations keep their own products, staffing and procedures, with roll-up across all of them.

  5. The whole organization

    Regions and departments adopt on their own timelines under one governance model.

One context and one governance model at every size

09Pricing

One complete platform, priced by how people take part.

Every Hub and business function is included. You pay for the people who run the business through Voyager, less for those who take part in operational work, and nothing for customers, vendors and other outside participants.

Request accessDesign an Enterprise pilot

Voyager Business

From $399/ month

Includes one Full Operator and the complete Voyager business platform.

  • Additional Full Operator: $399 / month
  • Light User: $50 / month
  • External Participant: free
  • Volume pricing for larger teams
Pricing details

Custom quote and Enterprise

Custom

For businesses that scale by locations, teams, programs, facilities or participant populations, and for enterprise deployments.

  • Restaurants, franchises and multi-location retail
  • Sports clubs, schools, camps and academies
  • Facility-based and large field operations
  • Complex governance, security and integration needs
Request a custom quote

How people take part

$399Full Operator, for people who run part of the business
$50Light User, for people who take part in operational work
FreeExternal Participant, for clients, vendors, parents, guests and portal users
Talk to Voyager

10Getting started

Start with one part of the business.

Nothing has to be migrated or replaced to begin. Start without disruption, expand without rebuilding, and consolidate when you are ready.

Get startedTalk to VoyagerRequest access
  1. Start without disruptionChoose where to start

    One responsibility, team, workflow or operating area where context is getting lost today.

  2. Start without disruptionConnect or run natively

    Connect the systems that area already uses, use Voyager's native capabilities, or both.

  3. Start without disruptionSet the authority

    Decide what Voyager may understand, what it may prepare, what it routes for approval and what it may carry out.

  4. Expand without rebuildingOperate the first scope

    Voyager starts working inside that bounded scope, and you see what it notices, prepares and does.

  5. Expand without rebuildingExpand

    Add functions, teams or locations. Each one joins the context already built instead of starting over.

  6. Consolidate when you are readyConsolidate selectively

    Retire an existing tool only when running that work in Voyager is simpler or more valuable.