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CAPABILITY · LEARNING, SOPS & COMPETENCY

Learning, SOPs and credentials connected to the work people actually do.

Voyager provides a learning system for internal and external education: courses, paths, lessons, activities, assessments, progress, cohorts and credentials. It connects to procedures and competency, so training is assigned when something changes in the business, not only on a calendar.

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01LEARNING

Courses and paths for employees, customers and partners.

Build courses, learning paths, modules and lessons with activities and assessments. Track progress and cohorts, and issue credentials. Deliver learning inside Voyager or through public or signed-in web experiences.

  • Courses, paths and lessons
  • Assessments and progress
  • Cohorts and credentials

02PROCEDURES AND COMPETENCY

Know who is qualified to do the work.

SOPs connect to training assignments and competency evidence. Skills, competencies and credentials carry expiry, renewal and role or location requirements.

03EVENT-DRIVEN TRAINING

Training that follows what happens in the business.

New hires, role changes, new locations, updated procedures, incidents, audit findings, compliance changes and customer implementations can each trigger the right assignments.

PRACTICAL ANSWERS

Common questions about this capability.

Is Voyager an LMS?
Yes. It is a learning management system with courses, paths, assessments, progress, cohorts and credentials, connected to SOPs, competency and operational events.
Can we train customers as well as employees?
Yes. Learning can be delivered internally or through public or authenticated web experiences for customers, members and partners.
Can credentials expire?
Yes. Credentials and competencies carry expiry, renewal and role or location requirements, and Voyager flags gaps.

CONNECTED CAPABILITIES

See what this capability works with.

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Start with one responsibility that matters.

Start with one responsibility where this capability removes handoffs, missed follow-up or duplicate systems.

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